Saadgi by Anamika
Last Updated: June 30

At Saadgi by Anamika (“Saadgi,” “we,” “our,” or “us”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, make a purchase, contact us, or otherwise interact with our brand.

By accessing or using our website, services, or purchasing our products, you agree to the practices described in this Privacy Policy.

1. WHO WE ARE

Saadgi by Anamika is a traditional and luxurious women’s clothing brand offering ethnic and contemporary women’s apparel and related products to customers in India and worldwide.

For applicable data protection laws, Saadgi by Anamika is the entity responsible for processing your personal information.

Business Name: Saadgi by Anamika
Email: anamika@saadgibyanamika.com
Phone: +918305531500
Registered Address: R 49, Mahalaxmi Nagar, near Bombay Hospital, Indore – 452010, MP
Website: www.saadgibyanamika.com

2. INFORMATION WE COLLECT

We may collect different types of personal information depending on how you interact with us.

A. Information You Provide Directly

When you place an order, create an account, contact us, or sign up for updates, we may collect:

  • Full name
  • Email address
  • Mobile/phone number
  • Billing address
  • Shipping address
  • Account login details (if account creation is available)
  • Order details and purchase history
  • Preferences such as size, style, or wishlist items
  • Messages, feedback, reviews, or communication you send to us
  • Any information you submit through forms, chat, WhatsApp, social media, or customer support

B. Payment Information

When you make a purchase, payment details may be processed by secure third-party payment gateways and processors. We generally do not store your complete debit/credit card details, CVV, or banking credentials on our servers unless explicitly stated and lawfully required.

C. Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage data, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Date and time of access
  • Pages visited and browsing behavior on our website
  • Referral source
  • Cookies and similar tracking technologies
  • Approximate location information based on IP or device settings, where permitted

D. Information from Third Parties

We may receive information from:

  • Payment gateways and fraud prevention service providers
  • Shipping and logistics partners
  • Advertising and analytics providers
  • Social media platforms if you engage with us there
  • E-commerce, CRM, or marketing tools used to operate our business

3. HOW WE USE YOUR INFORMATION

We use your personal information for legitimate business and customer service purposes, including to:

A. Process and Fulfill Orders

  • Confirm, process, and deliver your orders
  • Arrange shipping, tracking, and delivery worldwide
  • Process payments and refunds
  • Manage exchanges, returns, and customer support requests

B. Provide Customer Service

  • Respond to your questions, complaints, or requests
  • Help with sizing, customization, order issues, and after-sales support
  • Communicate order updates, delivery status, and service messages

C. Improve Your Shopping Experience

  • Personalize your experience on our website
  • Remember your preferences, cart, or account details
  • Recommend products or collections that may interest you

D. Marketing and Promotional Communication

With your consent where required, we may send you:

  • New launch updates
  • Promotional offers and festive sales
  • Cart reminders
  • Product recommendations
  • Brand updates, events, and campaign information

You can unsubscribe from marketing communications at any time by using the unsubscribe link in emails or by contacting us.

E. Website Operations and Security

  • Maintain, operate, and improve our website and services
  • Prevent fraud, unauthorized transactions, abuse, or security incidents
  • Troubleshoot technical issues and protect our business operations

F. Legal and Compliance Purposes

  • Comply with applicable laws, tax obligations, and regulatory requirements
  • Enforce our terms, policies, and contractual rights
  • Respond to lawful requests from government or regulatory authorities

4. LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

Depending on your location and applicable law, we may process your personal information on one or more of the following legal bases:

  • Performance of a contract: to process and deliver your order or provide requested services
  • Consent: where you have agreed to receive marketing messages or allow certain cookies
  • Legitimate interests: to improve our services, prevent fraud, understand customer behavior, and operate our business efficiently
  • Legal obligation: where processing is necessary to comply with applicable law or lawful requests

5. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, tags, and similar technologies to improve website functionality, analyze traffic, remember user preferences, and support marketing efforts.

These may include:

  • Essential cookies – necessary for website functionality, login, shopping cart, and checkout
  • Analytics cookies – help us understand website usage and improve performance
  • Advertising/marketing cookies – help us show relevant promotions and measure campaign effectiveness
  • Preference cookies – remember your settings and preferences

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

6. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information to third parties for money. However, we may share your information with trusted third parties when necessary to operate our business and serve you.

We may share your information with:

  • Payment processors and payment gateway providers for secure transaction processing
  • Shipping, courier, customs, and logistics partners for order fulfillment and international delivery
  • Technology and website service providers such as hosting, analytics, CRM, email, customer support, and e-commerce platform providers
  • Marketing and advertising partners for communication and campaign performance, where permitted by law
  • Professional advisors such as legal, accounting, compliance, or insurance advisors
  • Government, law enforcement, or regulatory authorities when required by law or to protect our legal rights

All such sharing is limited to what is reasonably necessary for the relevant purpose.

7. INTERNATIONAL SHIPPING AND CROSS-BORDER DATA TRANSFERS

As we deliver products worldwide, your personal information may be processed, transferred, or stored in countries other than your own, including by service providers located in different jurisdictions.

By using our website or placing an order, you understand that your information may be transferred internationally for order processing, shipping, customer support, payment handling, analytics, and related business operations. We take reasonable steps to ensure such transfers are carried out securely and in accordance with applicable law.

8. DATA RETENTION

We retain your personal information only for as long as necessary for the purposes described in this Privacy Policy, including to:

  • complete transactions and fulfill orders
  • maintain business and tax records
  • resolve disputes and provide customer support
  • comply with legal, accounting, regulatory, and fraud prevention obligations
  • enforce our agreements and policies

When your information is no longer needed, we will delete, anonymize, or securely store it in accordance with applicable law and our internal retention practices.

9. HOW WE PROTECT YOUR INFORMATION

We implement reasonable technical, administrative, and organizational safeguards to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

  • secure website protocols (such as SSL encryption)
  • restricted access to personal data
  • use of reputable payment and service providers
  • internal security and confidentiality practices

However, no website, platform, or method of online transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

10. YOUR RIGHTS AND CHOICES

Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include the right to:

  • access the personal information we hold about you
  • request correction of inaccurate or incomplete information
  • request deletion of your personal information, subject to legal limitations
  • object to or restrict certain processing activities
  • withdraw consent where processing is based on consent
  • opt out of marketing communications
  • request a copy of certain information you have provided to us

To exercise any of these rights, please contact us using the details provided below. We may request verification of your identity before processing your request.

11. MARKETING COMMUNICATIONS

If you subscribe to our mailing list, create an account, make a purchase, or otherwise opt in, we may send promotional communications about our collections, launches, offers, and events.

You can opt out of marketing emails at any time by:

Please note that even if you opt out of promotional messages, we may still send important service-related communications regarding your orders, account, or transactions.

12. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites, platforms, payment gateways, social media pages, or services. We are not responsible for the privacy practices, content, or security of such third-party websites or services.

We encourage you to review the privacy policies of any third-party platforms you interact with.

13. CHILDREN’S PRIVACY

Our website and services are not intended for children under the age of 18 (or the age of majority under applicable law), and we do not knowingly collect personal information from children without appropriate legal basis or parental authorization where required.

If you believe a child has provided personal information to us, please get in touch with us so we can take appropriate steps.

14. ACCOUNT INFORMATION

If our website allows account creation, you are responsible for maintaining the confidentiality of your account credentials and for all activities carried out through your account.

Please notify us immediately if you believe your account or login information has been compromised.

15. CUSTOM ORDERS, MEASUREMENTS, AND PERSONALIZED SERVICES

If we offer custom tailoring, made-to-order outfits, personalized styling, or measurement-based services, we may collect additional information, such as size details, measurements, styling preferences, occasion requirements, and customization instructions, solely to fulfil your request and improve your shopping experience.

We request that you only share information that is necessary for the requested service.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, legal obligations, or operational requirements.

Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after such changes are posted will constitute your acceptance of the revised Privacy Policy to the extent permitted by law.

17. CONTACT US

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:

Saadgi by Anamika
Email: anamika@saadgibyanamika.com
Phone: +918305531500
Registered Address: R 49, Mahalaxmi Nagar, near Bombay Hospital, Indore – 452010, MP
Website: www.saadgibyanamika.com

If applicable under law, you may also have the right to contact your local data protection authority or consumer grievance authority.

18. FOR CUSTOMERS IN INDIA

If you are located in India, your personal data will be handled in accordance with applicable Indian laws, including any relevant data protection, information technology, consumer protection, and e-commerce regulations as may be applicable from time to time.

For grievance or privacy-related concerns, you may contact us at:

Grievance/Privacy Contact: Saadgi by Anamika
Email: anamika@anamika@saadgibyanamika.com
Response Timeline: We aim to respond within a reasonable period as required under applicable law.

19. FOR INTERNATIONAL CUSTOMERS

If you are located outside India, including in the United States, United Kingdom, Europe, Middle East, Asia-Pacific, or other regions where we ship, your personal information may be processed in accordance with this Privacy Policy and applicable laws relevant to our operations.

Where required by applicable law, we will honor lawful requests relating to access, correction, deletion, consent withdrawal, or marketing preferences.

20. CONSENT

By using our website, creating an account, submitting your information, or purchasing from Saadgi by Anamika, you consent to the collection, use, storage, and sharing of your information as described in this Privacy Policy, to the extent permitted by applicable law.

Note: This Privacy Policy should be read together with our Terms & Conditions, Shipping Policy, Return/Refund Policy, and Cancellation Policy available on our website.