Saadgi by Anamika
Last Updated: June 30

Welcome to Saadgi by Anamika (“Saadgi,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, services, and any purchases made through our website.

By visiting our website, placing an order, browsing our collections, creating an account, or otherwise using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase from us.

1. ABOUT US

Saadgi by Anamika is a traditional and luxurious women’s clothing brand offering ethnic and contemporary women’s apparel and related products to customers in India and worldwide.

Business Name: Saadgi by Anamika
Email: anamika@saadgibyanamika.com
Phone: +918305531500
Registered Address: R 49, Mahalaxmi Nagar, near Bombay Hospital, Indore – 452010, MP
Website: www.saadgibyanamika.com

2. ELIGIBILITY TO USE THE WEBSITE

By using this website, you confirm that:

  • you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian;
  • you are legally capable of entering into a binding contract under applicable law;
  • the information you provide to us is accurate, complete, and current;
  • you will use the website only for lawful purposes and in accordance with these Terms.

3. ACCEPTANCE OF TERMS

These Terms apply to all users of the website, including visitors, browsers, customers, account holders, and others who access or use our website or services.

We reserve the right to update, modify, or replace any part of these Terms at any time by posting changes on our website. Your continued use of the website after such changes are posted constitutes your acceptance of the updated Terms.

4. PRODUCTS AND SERVICES

Saadgi by Anamika offers women’s clothing, including but not limited to sarees, suits, kurta sets, festive wear, occasion wear, and other fashion or lifestyle items as may be listed on our website from time to time.

We make every effort to display our products, colors, fabrics, embellishments, and details as accurately as possible. However, actual product colors and appearance may vary due to:

  • screen settings and device display differences;
  • lighting during photography;
  • natural fabric and dye variations;
  • handcrafted, embroidered, printed, or artisanal work.

Minor variations in color, weave, embroidery, print placement, texture, embellishment, or finish shall not be considered defects where such variations are inherent to handcrafted, made-to-order, or artisan-produced products.

5. PRODUCT AVAILABILITY

All products displayed on the website are subject to availability.

We reserve the right, without liability, to:

  • discontinue any product at any time;
  • limit the quantity of any product available for sale;
  • refuse or cancel any order in whole or in part;
  • modify product descriptions, prices, availability, offers, or specifications without prior notice.

In the event a product becomes unavailable after you place an order, we may inform you and offer an alternative, store credit, refund, or other suitable resolution at our discretion and in accordance with our applicable policies.

6. PRICING AND CURRENCY

All prices listed on our website are displayed in INR unless otherwise stated.

Important pricing terms:

  • prices are subject to change without prior notice;
  • the price charged will be the price displayed at the time of order confirmation;
  • taxes, shipping charges, customs duties, import taxes, handling charges, or other applicable fees may be charged separately depending on your delivery location and checkout selection;
  • for international orders, the final amount payable may vary depending on exchange rates, local bank charges, payment provider fees, customs duties, and destination-country regulations.

We reserve the right to correct any pricing errors, typographical mistakes, or inaccurate product information at any time, including after an order has been placed. In such cases, we may cancel the affected order and issue a refund if payment has already been processed.

7. ORDERS

A. Order Placement

When you place an order through our website, you are making an offer to purchase the selected product(s) subject to these Terms and our other applicable policies.

An order shall be considered accepted only when we confirm it by email, message, order confirmation page, shipping confirmation, or other official communication.

B. Right to Refuse or Cancel Orders

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to cases involving:

  • product unavailability;
  • pricing or product description errors;
  • suspected fraud, abuse, or unauthorized transaction;
  • duplicate or suspicious bulk orders;
  • incomplete, inaccurate, or unverifiable shipping or billing information;
  • inability to ship to the provided destination;
  • legal or regulatory restrictions.

If your order is cancelled after payment has been successfully received, we will process an appropriate refund in accordance with our refund practices.

8. ACCOUNT REGISTRATION

If you create an account on our website, you are responsible for:

  • maintaining the confidentiality of your account credentials;
  • restricting access to your account and password;
  • ensuring that all account information is accurate and up to date;
  • all activities that occur under your account.

We reserve the right to suspend or terminate accounts that contain false information, are used fraudulently, or violate these Terms.

9. PAYMENTS

We accept payments through the payment methods made available on our website from time to time.

By placing an order, you represent and warrant that:

  • you are authorized to use the selected payment method;
  • all payment details submitted are true, valid, and complete;
  • the transaction is authorized by the relevant cardholder or account holder.

Payments may be processed through secure third-party payment gateways and payment service providers. We do not control and are not responsible for errors, failures, delays, or security incidents arising solely from third-party payment systems, to the extent permitted by law.

If a payment is declined, reversed, disputed, flagged, or unauthorized, we may suspend processing of the order until verification is completed.

10. SHIPPING AND DELIVERY

Saadgi by Anamika ships products within India and internationally to select countries worldwide, subject to serviceability, legal restrictions, customs regulations, and courier availability.

A. Shipping Timelines

Estimated shipping or delivery timelines displayed on the website, in product listings, or shared through customer support are only approximate and not guaranteed unless expressly stated otherwise.

Delivery timelines may vary due to:

  • product availability;
  • made-to-order or customization timelines;
  • order volume;
  • courier delays;
  • customs clearance;
  • weather, strikes, public holidays, force majeure events, or other circumstances beyond our control.

B. International Shipping

For international orders:

  • shipping timelines may vary by country and courier service;
  • customs clearance may cause additional delays;
  • local import laws and restrictions of the destination country apply;
  • the customer is responsible for ensuring that the ordered product can lawfully be imported into the destination country.

C. Customs Duties, Taxes, and Import Charges

For international shipments, customs duties, import taxes, VAT/GST, handling fees, brokerage fees, or any destination-country charges may apply depending on the country of delivery.

Unless expressly stated otherwise on the website, such charges are the responsibility of the customer and are not included in the product price or shipping fee. Saadgi by Anamika shall not be responsible for delays, non-delivery, or refusal of shipment due to unpaid customs duties or local import restrictions.

D. Incorrect Address / Failed Delivery

Customers are responsible for providing accurate shipping and contact details. We shall not be liable for delivery issues, losses, or delays caused by:

  • incorrect or incomplete shipping address;
  • wrong contact number or email;
  • customer unavailability at delivery;
  • refusal to accept delivery;
  • failure to pay customs/import charges;
  • failed delivery attempts by the courier.

Any reshipping charges, return shipping charges, customs costs, or related expenses arising from such issues may be charged to the customer.

11. MADE-TO-ORDER, CUSTOMIZED, AND HANDCRAFTED PRODUCTS

Certain Saadgi by Anamika products may be made-to-order, handcrafted, customized, or produced in limited quantities.

By placing an order for such items, you acknowledge and agree that:

  • additional processing time may apply;
  • slight variations in embroidery, print placement, color tone, texture, embellishments, and finishing may occur;
  • measurements, personalization, or customization details provided by you must be accurate;
  • customized, personalized, altered, or made-to-order items may be non-returnable, non-refundable, or exchange-restricted unless they arrive damaged, defective, or incorrect, subject to our Return/Refund Policy.

12. ORDER CANCELLATION

Orders may be cancelled only in accordance with our Cancellation Policy and subject to the order’s processing stage.

Once an order has been processed, packed, shipped, customized, altered, or dispatched, cancellation may not be possible. Made-to-order, personalized, discounted, or international orders may be subject to separate cancellation rules.

Please refer to our Cancellation Policy for full details.

13. RETURNS, EXCHANGES, AND REFUNDS

Returns, exchanges, replacements, and refunds are governed by our Return/Exchange/Refund Policy available on our website.

By placing an order, you acknowledge that certain items may not be eligible for return, exchange, or refund, including but not limited to:

  • customized or personalized products;
  • altered or stitched products;
  • made-to-order items;
  • intimate or hygiene-sensitive items if any are sold;
  • products purchased during special sale/clearance events, if marked non-returnable;
  • international orders, where stated in the applicable policy.

Customers are advised to read our Return/Refund Policy carefully before making a purchase.

14. PROMOTIONS, DISCOUNTS, AND COUPONS

From time to time, we may offer promotional discounts, coupon codes, festive offers, loyalty benefits, or limited-time campaigns.

Unless otherwise stated:

  • offers are subject to specific validity periods and conditions;
  • only one promotional code may be used per order unless allowed;
  • discounts may not apply to all products, categories, or collections;
  • promotions may be modified, suspended, or withdrawn at any time without prior notice;
  • misuse of promotional offers may result in cancellation of the order or disqualification from the offer.

15. USER CONDUCT

You agree not to use the website:

  • for any unlawful, fraudulent, abusive, defamatory, harmful, or misleading purpose;
  • to violate any local, national, or international law or regulation;
  • to upload or transmit viruses, malware, or malicious code;
  • to interfere with the website’s security, functionality, or operation;
  • to copy, scrape, reproduce, distribute, or exploit website content without authorization;
  • to impersonate another person or provide false identity, payment, or shipping information;
  • to engage in any conduct that may harm Saadgi by Anamika, its users, partners, or reputation.

We reserve the right to suspend access, cancel orders, or take legal action in case of misuse or violation of these Terms.

16. INTELLECTUAL PROPERTY

All content on the Saadgi by Anamika website, including but not limited to:

  • brand name, logo, and trademarks;
  • product names and collection names;
  • photographs, product images, videos, graphics, and design elements;
  • website layout, text, descriptions, content, and branding materials;
  • creative assets, styling, artwork, and marketing material

is owned by or licensed to Saadgi by Anamika and is protected by applicable intellectual property, copyright, trademark, and related laws.

You may not reproduce, copy, modify, distribute, publish, transmit, display, sell, license, or commercially exploit any website content without our prior written consent.

17. USER CONTENT, REVIEWS, AND FEEDBACK

If you submit reviews, testimonials, feedback, photographs, comments, suggestions, or other content to us through the website, social media, email, WhatsApp, or otherwise, you grant Saadgi by Anamika a non-exclusive, royalty-free, worldwide, transferable right to use, reproduce, adapt, publish, display, market, and share such content for business, promotional, or customer experience purposes, subject to applicable law.

You represent that any content submitted by you:

  • is accurate and lawful;
  • does not infringe the rights of any third party;
  • is not defamatory, offensive, abusive, obscene, fraudulent, or misleading.

We reserve the right to remove, edit, refuse, or moderate user-submitted content at our discretion.

18. THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites, payment gateways, social media platforms, logistics providers, or external tools. Such third-party services are provided for convenience only.

Saadgi by Anamika does not control and is not responsible for the content, policies, availability, or practices of any third-party websites or services. Your interactions with such third parties are governed by their own terms and policies.

19. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the website, products, content, and services provided by Saadgi by Anamika are offered on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

While we strive to provide accurate information and a smooth shopping experience, we do not warrant that:

  • the website will be uninterrupted, error-free, or secure at all times;
  • product descriptions, pricing, images, or other content will always be complete, accurate, or current;
  • the website will be free from viruses or harmful components;
  • delivery timelines will always be met.

Nothing in these Terms excludes warranties that cannot lawfully be excluded under applicable law.

20. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Saadgi by Anamika, its owners, affiliates, employees, agents, and service providers shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or in connection with:

  • use of or inability to use the website;
  • delayed, lost, stolen, damaged, or undelivered shipments;
  • customs delays or import restrictions;
  • payment gateway issues or third-party service failures;
  • inaccuracies in product display, pricing, or content;
  • unauthorized account access caused by your failure to secure your credentials;
  • business interruption, data loss, or loss of profits.

Our total liability, if any, for any claim arising out of your purchase shall generally not exceed the amount actually paid by you for the relevant product giving rise to the claim, unless otherwise required by law.

21. INDEMNITY

You agree to indemnify, defend, and hold harmless Saadgi by Anamika, its owners, affiliates, employees, agents, and partners from and against any claims, liabilities, losses, damages, costs, or expenses (including reasonable legal fees) arising out of:

  • your breach of these Terms;
  • your misuse of the website;
  • your violation of any law or third-party right;
  • inaccurate information or unauthorized payment details provided by you;
  • any content submitted by you.

22. FORCE MAJEURE

Saadgi by Anamika shall not be liable for any delay, failure, or interruption in performance arising from causes beyond our reasonable control, including but not limited to:

  • natural disasters;
  • flood, fire, earthquake, pandemic, epidemic, or public health emergency;
  • war, terrorism, civil unrest, labor strikes, or governmental restrictions;
  • courier or logistics disruptions;
  • customs delays;
  • internet, hosting, power, or technology failures.

23. PRIVACY

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information. By using our website, you also agree to our Privacy Policy.

24. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Any disputes arising out of or relating to these Terms, your use of the website, or any purchase from Saadgi by Anamika shall be subject to the exclusive jurisdiction of the courts located in [Insert City/State, India], unless otherwise required by applicable consumer law.

If you are an international customer, you acknowledge that purchases are made from an India-based business and may be subject to Indian laws, along with any mandatory rights available under the laws of your local jurisdiction.

25. SEVERABILITY

If any provision of these Terms is held to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.

26. WAIVER

Failure by Saadgi by Anamika to enforce any provision of these Terms shall not constitute a waiver of that provision or any other right.

27. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping Policy, Return/Refund Policy, Cancellation Policy, and any other policies posted on the website, constitute the entire agreement between you and Saadgi by Anamika with respect to your use of the website and purchases made through it.

28. CONTACT US

For any questions regarding these Terms & Conditions, please get in touch with us at:

Saadgi by Anamika
Email: anamika@saadgibyanamika.com
Phone: +91830553150
Registered Address: R 49, Mahalaxmi Nagar, near Bombay Hospital, Indore – 452010, MP
Website: www.saadgibyanamika.com